Below are some FAQs we’ve put together that may help answer some questions you may have right now, as well as some you may have as you begin to use the app. You can watch a video walkthrough of the connection process by clicking here.
FAQs
Do I need to create an FBN Account to view DFE bids in the app?
Who can I talk to if I have questions?
Where do I go to see DFE bids?
How can I set a Price Alert?
Where can I find Basis Charts?
How do I submit an offer to DFE?
Where can I find DFEs response to my offers?
Do I need to create an FBN account to view DFE bids in the app?
You do not need to be a member to view bids at - dfefarmpartners.gradable.com. But to submit offers to DFE and use other features in the FBN app, you will need to be an FBN member. FBN membership is free, and you can easily sign up for it as you download the FBN app in the hassle-free app signup process, exclusively for DFE growers at - fbn.com/DFE.
Who can I talk to if I have questions?
Feel free to reach out to either FBN or DFE with any questions you may have. If you have questions about the app or need help getting started, reach out to FBNs Success Team for DFE Growers.
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If your questions are specific to DFE or your DFE account, please reach out to:
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Where can I go to see DFE bids?
Tap on the Market icon at the bottom of the app, and then tap on Bids at the top of the Market screen. Bids will open and will automatically display your nearest DFE facilities. Go to Bids
How can I set a Price Alert?
From the Bids screen, tap on the Set Price Alert button.
After tapping, a new screen will appear allowing you to customize the alert to meet your expectations. You can choose from cash, basis, or futures pricing. As well as the target price and alert frequency. Go to Bids
Where can I find Basis Charts?
To find the basis charts/mapping tool, tap on the Market icon at the bottom of the app, and then tap on Bids at the top of the Market screen. On the Bids screen switch from CASH BIDS to FAVORITES. Then select a location and tap on a delivery period. A new screen will appear with an interactive basis chart. You are able to toggle throughout the graph to see past data and trends. Go to Bids
How do I submit an offer to DFE?
On the Bids screen, tap Make offer and set your offer price and quantity you'll deliver. And then receive a response from the DFE Merchandising team. Go to Bids
Where can I find DFEs response to my offers?
After you open the app, simply tap on the Market icon at the bottom of the app, and then tap My Sales at the top of the Market screen. Select Offers in the dropdown to see all of your Pending, Working, Filled, and Canceled offers. Go to My Sales